Linh Truong

Career Transition Period & Project-Based Assignments

Managed project-based contracts across Trading and IT Software while balancing family priorities. Delivered operational support processing sales, reporting, and contracts. Having completed this transition, I am now fully ready to commit to a long-term, full-time role.

Sales Support Coordinator (ft. MKT, CS Dept.)

• Sales Management: Oversee proposals, track contracts, and process payments; work closely with the Sales, Customer Service, and Marketing teams on lease agreements (IPA, PLC, NDA, etc.), brokerage contracts, and third-party licensing services.
• Data Management: Process sales data, prepare reports, and update client information (PO/PI, SO, EXR, ADV) on CRM and NetSuite (Oracle) to track the pipeline accurately and serve clients effectively, including surveys and evaluations.
• Collaboration: Coordinate with Legal, Finance, and the Project/Factory teams to streamline documentation, support project handovers, and process payments.
• Engagement: Take part in sales execution, coordination, and follow-up to maintain strong relationships with tenants, brokers, service providers, and partners.

Sales Data Coordinator — Operations

• Summarize the sales report regarding sell-in and sell-out targets, key performance indicators (KPIs), and the incentive policy. Track inventory and stock levels on a monthly and quarterly basis. Monitor the Working Plan of the sales team, ensuring work instructions promote safe and efficient operations, including accounts payable (AP) expenditures.
• Ensure brand consistency across all marketing channels and materials. Prepare and refine sales forecasts, providing insightful analysis and making necessary adjustments based on each SKU's performance throughout different seasons.
• Coordinate with various departments: Operations, Trade Marketing, Finance, E-commerce, Logistics, and Legal (the Internal Team). Assist in strategic planning, guiding sales orientation, leading sales initiatives, and supporting logistics operations.
• Collaborate with Trade Marketing to announce, implement, summarize, manage budgets, and control promotional activities and display programs. Manage and execute sales contracts and related sales activities across various channels, including Modern Trade (MT), VNPOST, General Trade (GT), and New Channels.

Sales Administration — MT Channels

• Verified sales targets and administered incentive programs to drive salesperson performance; optimized master data for Stores and SKUs and resolved issues related to deliveries, promotions, and orders.
• Produced sales and forecast reports by Salesperson, Brand, and Core SKUs to inform planning and execution.
• Executed TPM promotion contracts and prepared documentation for timely announcement to HCM MOIT.
• Managed distributor expense claims and processed invoices in SAP to ensure accurate and prompt payments.

Trade cum Admin Executive (Intern → Official)

• Effectively prepare and manage essential documentation, such as contracts, statements of work, liquidations, forecasts, and quotations, to ensure seamless client interactions.
• Proactively identify and cultivate relationships with potential customers to drive business growth.
• Deliver insightful reports on sales, expenses, debts, and forecasts while meticulously calculating key performance indicators (KPIs) for the sales team. Collaborate closely with customers to guarantee that all agreements, especially payment terms for each order, are consistently met.
• Streamline and finalize commercial import and export procedures, ensuring all required documentation and invoices are completed accurately for compliance and efficiency.