Linh Truong

Independent Projects — Commercial Operation Support

• Provided project-based support across sales operations, commercial reporting, contract administration and customer coordination.
• Supported order processing and cross-functional operational activities for Trading and IT Software projects.

Having completed this transition, I am now fully ready to commit to a long-term, full-time role.

Sales Support Coordinator (ft. MKT, CS Dept.)

• Sales Management: Oversee proposals, track contracts, and process payments; work closely with the Sales, Customer Service, and Marketing teams on lease agreements (IPA, PLC, NDA, etc.), brokerage contracts, and third-party licensing services.
• Data Management: Process sales data, prepare reports, and update client information (PO/PI, SO, EXR, ADV) on CRM and NetSuite (Oracle) to track the pipeline accurately and serve clients effectively, including surveys and evaluations.
• Collaboration: Coordinate with Legal, Finance, and the Project/Factory teams to streamline documentation, support project handovers, and process payments.
• Engagement: Take part in sales execution, coordination, and follow-up to maintain strong relationships with over 50 tenants, brokers, service providers, and partners for each project.

Sales Data Coordinator — Operations

• Managed weekly/monthly sales and forecast reporting across brands, around 35 SKUs and MT accounts, supporting commercial planning and sales-performance reviews, and reducing reporting turnaround time by over 87% through process improvements.
• Processed and monitored POs/orders and contracts on a monthly basis with 96% documentation accuracy and on-time completion.
• Developed and refined SKU-level sales forecasts based on historical performance, seasonality and commercial plans to support inventory and demand planning.
• Coordinated Sales, Trade Marketing, Finance, E-commerce, Logistics and Legal teams to execute commercial programs and resolve operational issues.
• Managed promotional programs across MT, GT, VNPost and new channels, including announcement, execution tracking, budget control and post-program reconciliation.

Sales Administration — MT Channels

• Supported Modern Trade Sales operations through target tracking, incentive administration, master-data management and sales forecasting across ~300 stores/accounts and 70–90 active core SKUs.
• Maintained Store/SKU master data and resolved operational issues involving orders, deliveries and promotions.
• Administered TPM promotional contracts and MOIT documentation, ensuring compliant and timely promotion execution.
• Processed distributor claims and invoices through SAP, coordinating with internal stakeholders to ensure accurate and timely payments.

Trade cum Admin Executive (Intern → Official)

• Effectively prepare and manage essential documentation, such as contracts, statements of work, liquidations, forecasts, and quotations, to ensure seamless client interactions.
• Proactively identify and cultivate relationships with potential customers to drive business growth.
• Deliver insightful reports on sales, expenses, debts, and forecasts while meticulously calculating key performance indicators (KPIs) for the sales team. Collaborate closely with customers to guarantee that all agreements, especially payment terms for each order, are consistently met.
• Streamline and finalize commercial import and export procedures, ensuring all required documentation and invoices are completed accurately for compliance and efficiency.